What is the professional name for a handyman?

For example, if you live in an apartment complex, there may be a specific person who likes to solve all your problems when you call them. For the life of me, I can't think of the word. As I mentioned before, Craftsman and Small Job Specialists seem a little more professional. I am honest with new customers who call looking for maintenance personnel; I don't quote an hourly rate, all my work is priced “per job” and my rate structure is competitive with the from other professionals in the sector: me.